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Privacy Policy
effective 1/1/2026

INRODUCTION

This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website or use our services. By using our website, you agree to the collection and use of information as described in this policy.

We are committed to protecting your privacy and handling your data in an open and transparent manner. Please read this policy carefully to understand our practices.

Information We Collect

2.1 Personal Information

We may collect the following personal information directly from you:

  • Full name

  • Email address

  • Billing and payment information (credit/debit card details, billing address)

  • Phone number (if provided)

  • Business or company name (if applicable)

2.2 Usage and Analytics Data

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

  • IP address and approximate geographic location

  • Browser type and version

  • Pages visited and time spent on each page

  • Referring URLs and exit pages

  • Device type, operating system, and screen resolution

  • Clickstream data and interaction events

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These include:

  • Essential cookies: Required for the website to function properly

  • Analytics cookies: Help us understand how visitors interact with our site

  • Preference cookies: Remember your settings and preferences

  • Marketing cookies: Used to deliver relevant advertisements (if applicable)

You can control cookie settings

 

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain our services

  • To process transactions and send related information, including purchase confirmations and invoices

  • To send administrative emails, such as updates, security alerts, and support messages

  • To respond to your comments, questions, and customer service requests

  • To send marketing and promotional communications (you may opt out at any time)

  • To analyze website usage and improve our services

  • To detect and prevent fraudulent transactions and other illegal activities

  • To comply with legal obligations

4. Payment Information

We take the security of your payment information seriously. All payment transactions are processed through secure, PCI-DSS compliant third-party payment processors. We do not store your full credit card number on our servers.

Payment processors we use may collect and store payment data subject to their own privacy policies. We encourage you to review the privacy policies of any third-party payment processors used on our platform.

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5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

  • Service providers: We share data with trusted vendors who assist in operating our website and services (e.g., payment processors, email platforms, analytics providers), bound by confidentiality agreements

  • Legal compliance: We may disclose your information if required by law, subpoena, court order, or government request

  • Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity

  • Protection of rights: To protect the rights, property, or safety of our business, employees, customers, or others

6. Data Retention

  • We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

 

7. Your Rights

  • Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: Request a copy of the personal information we hold about you

  • Correction: Request that we correct inaccurate or incomplete information

  • Deletion: Request that we delete your personal information, subject to certain exceptions

  • Opt-out: Opt out of marketing communications at any time by clicking the unsubscribe link in our emails

  • Data portability: Request that we transfer your data to another service provider

  • To exercise any of these rights, please contact us using the information provided in the Contact Us section below.

 

8. Data Security

  • We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • SSL/TLS encryption for data transmitted between your browser and our servers

  • Secure storage of sensitive data with access restricted to authorized personnel

  • Regular security assessments and monitoring

  • While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security, and you provide your information at your own risk.

 

9. Third-Party Links

  • Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

 

10. Children's Privacy

  • Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us and we will take steps to delete such information.

 

11. California Privacy Rights (CCPA)

  • If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of your personal information. We do not sell personal information.

  • To exercise your California privacy rights, please contact us using the information in the Contact Us section.

 

12. Changes to This Privacy Policy

  • We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

 

13. Contact Us

  • If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

  • The New Nest/StillBridges Workshops & Retreats

  • We will respond to your request within 30 days.

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